Terms and Conditions

These Terms and Conditions apply to all bookings made with Sidemersey Livings. By confirming a reservation, the Lead Guest agrees on behalf of all members of the group to comply with the terms outlined below.

1. Booking & Guest Information

• All information provided at the time of booking must be accurate and complete.
• The Lead Guest must be at least 18 years of age and is responsible for all members of the group.
• We reserve the right to request identification for verification purposes.

2. Occupancy

• The number of guests must not exceed the maximum occupancy stated in the confirmed reservation.
• Only registered guests are permitted to stay overnight at the property.

3. Security Deposit

A refundable security deposit may be required. The deposit amount may vary depending on the property and booking circumstances. The deposit is held against potential damages, excessive cleaning, rule breaches, or key loss.

The deposit range is typically between £100–£300 and is applied in a fair and consistent manner.

4. Quiet Hours & Conduct

• Quiet hours are strictly enforced between 10:00 PM and 6:00 AM.
• Parties, events, or disruptive behaviour are not permitted.
• Guests must not cause nuisance, disturbance, or inconvenience to neighbours.

5. Prohibited Activities

• No illegal, unlawful, or immoral activities are permitted at the property.
• Drug use, anti-social behaviour, or any activity that breaches UK law is strictly prohibited.

6. Smoking Policy

• Smoking is strictly prohibited inside the property.
• Smoking is permitted only outside the building or in designated areas.
• Evidence of indoor smoking may result in additional cleaning charges.

7. Property Care & Damages

• Guests are responsible for taking reasonable care of the property.
• Any damage, breakage, or loss caused during the stay must be reported immediately.
• The Lead Guest is financially responsible for damages caused by any member of their group.
• Pointed or damaging footwear should not be worn indoors to prevent flooring damage.

8. Check-In & Check-Out

• Guests must comply with agreed check-in and check-out times.
• Keys must be returned to the designated location by 10:15 AM on the day of departure unless otherwise agreed.
• Late check-out without prior approval may result in additional charges.

9. Right of Access

We reserve the right to access the property during your stay if there is reasonable suspicion of a breach of these Terms, emergency circumstances, or urgent maintenance requirements.

10. Breach of Terms

Failure to comply with these Terms may result in:

• Immediate termination of the stay
• Forfeiture of security deposit
• Additional charges where applicable
• No entitlement to refund in the event of eviction due to rule violations

11. Liability

Sidemersey Livings shall not be held liable for:

• Loss or damage to personal belongings
• Injury resulting from misuse of property facilities
• Circumstances beyond reasonable control (including force majeure events)

By confirming your booking, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.